Privacy Policy

Key of Life Spa operates inside Sonesta St. George Hotel, Corniche El-Nil, Luxor, Egypt. This policy is maintained by Key of Life Spa and covers this website. You can reach us at doctorsgroup@spawellnesseg.com.

• Reservation details you type into our form: name, email address, phone number, preferred date and time, treatment and any notes.
• Messages you send us by email or through the contact form.
• Basic technical data such as your IP address, which we use only to protect the form from spam and abuse.
• Anonymous visit statistics (pages viewed, device type, country) so we can improve the site.

We do not ask for payment card details on this website, and we do not collect medical records through it.

We use your details only to answer your enquiry, arrange and confirm your spa appointment, keep a record of the booking, and protect the site from automated abuse. We do not sell your information, and we do not send marketing emails unless you ask us to.

Your information is shared only with our spa team and with the service providers that make this website and our email work — our website host and our email delivery provider. They process data on our behalf and are not allowed to use it for their own purposes. We may also disclose information where we are required to by law.

Reservation enquiries are kept for as long as needed to serve you and to keep accurate business records, then deleted. You can ask us to delete your enquiry sooner at any time.

This site is served over an encrypted HTTPS connection, administrative areas are protected by password-based sign-in and are limited to invited staff, and our reservation form is protected against spam and repeated submissions. No website can promise perfect security, but we take reasonable steps to protect what you send us.

Photographs and guest comments published on this site are shared with permission. If you are a guest and would like a photograph or review removed, write to us and we will take it down.

We use only the storage needed to make the site work — for example remembering your light or dark theme and your accessibility preferences — plus simple, anonymous visit statistics. We do not use advertising trackers.

You can ask us to see, correct or delete the information we hold about you, or to stop using it. Email doctorsgroup@spawellnesseg.com and we will respond as quickly as we can.